Program Coordinator II

Temporary Worker

LCA #: I-200-19080-708836

Title:                                    Program Coordinator 2

Work Location:                   325 State Route 31, Montgomery, IL 60538

Duration:                            24+ Months


  • The Program Coordinator is responsible for developing program management solutions with input from the sponsors and stakeholders
  • Develops plans and schedules tasks, oversees day-to-day execution, and monitors progress until evaluates performance, brings the project to a close, and captures the lessons learned
  • Creates Program Road Map, Project Charter, Work Breakdown Structures, Schedules, Milestones, Statement of Work, Program/Project plans and ensured their execution with minimal deviations using mainly Primavera, MS Visio, and other project management tools.
  • Develop comprehensive Deployment Schedules/Plans for Zones Deployment. Coordinated with multiple Stakeholders/streams to maintain the schedules and report the Status to Leadership using tools like tableau and pdfs.
  • Provide resource assignments and monitor milestones within metrics such as earned value and burn rate.
  • Examines individual project plans and works with Stakeholders to identify opportunities to reduce time, labor, and other costs as well as to improve quality control and operating efficiency
  • Coordinate the resolution of issues/risks involving multiple stakeholders. Make sure the right players are assembled to resolve the outstanding risks/issues
  • Scheduled and facilitated multiple planning sessions with the project teams to build comprehensive project schedules that included all phases of project methodologies
  • Deploying new technology and managing technology zones end to end
  • Applied Six sigma DMAIC – Define, Measure, Analyze, Improve and Control.
  • Gathering information from keys stakeholders to allow technical solutions to be created working with business and technology groups. Creating business case which included problem statement, goal statement, cost of poor process quality.
  • Determination of customer expectation using Voice of customer (VOC), understanding the current process, creating SIPOC- Supplier, Input, Process, Output, Customer.
  • Developed various analysis techniques like Context data flow diagram, RACI model, process modeling, functional diagrams, value stream mapping, use cases, traceability matrix, fishbone diagram, data flow diagrams and data model and measuring data, Key performance Indicator, process capability. Calculating the results and developing technical solution to improve and change.


General Duty Specific Tasks Percentage of Time
Project Planning/Scheduling & Program Coordination/Management Creating a project plan – Identifying the project timeline, including the phases of the project, the tasks to be performed, and possible constraintsCreating workflow documents or process maps – Visualizing the project timeline by diagramming key milestonesEstimating budget and creating a financial plan – Using cost estimates to determine how much to spend on the project to get the maximum return on investmentGathering resources – Building functional team from internal and external talent pools while making sure everyone has the necessary tools (software, hardware, etc.) to complete their tasksAnticipating risks and potential quality roadblocks – Identifying issues that may cause the project to stall while planning to mitigate those risks and maintain the project’s quality and timeline 10%
Reviewing critical path activities; manage resource allocations & levelling List all the activities required to complete the project (typically categorized within a work breakdown structure)Measure time (duration) that each activity will take to completeFinding dependencies between the activities and Logical end points such as milestones or deliverable itemsIdentifying Resources, setting up resource plan, resolving the over-allocation issues which do not impact the project plan and budgetResource Leveling, Resolving the possible conflict arising from over-allocation. 20%
Requirement gathering, Project Conception & Initiation Analyzing Business Cases – Justify the need of the project, which includes analyzing return on investmentUndertaking a feasibility study – Identifying the primary problem of project and whether the project will deliver a solution to that problemIdentifying scope – Defining the depth and breadth of the projectIdentifying deliverables – Defining the product or service to provideIdentifying project stakeholders – Figuring out whom the project affects and what their needs may beDeveloping a business case – Using the above criteria to compare the potential costs and benefits for the project to determine if it moves forwardDesigning & Developing Statement of Work & Project Life Cycle Flowcharts 15%
Project Launch & Executing Process Creating tasks and organizing workflows – Assigning granular aspects of the projects to the appropriate team members, making sure team members are not overworkedBriefing team members on tasks – Explaining tasks to team members, providing necessary guidance on how they should be completed, and organizing process-related training if necessaryCommunicating with team members, clients, and upper management – Providing updates to project stakeholders at all levels 5%
Plans Risk Management Identify all foreseeable risks. Common risks include unrealistic time and cost estimates, customer review cycle, budget cuts, changing requirements, and lack of committed resourcesAccessing the risk – Examining the risk assessment and figuring out the reason behind the occurrenceControlling the Risk – Establishing the ways of controlling risks and rank from highest to lowestReviewing Risk Control Plan – Review whether the risk control plan has been implemented 5%
Monitoring & Control Monitoring quality of work – Ensuring that team members are meeting their time and quality goals for tasksManaging budget – Monitoring spending and keeping the project on track in terms of assets and resources 20%
Subject matter consultant & Customer Relation Management Putting together Information from Diverse Areas & build a Cohesive team, applying the coordination and planning skills to get the job doneHelping Team Balancing & FocusingCapturing and making available all customer account information from the time of the first leadContinuing Commitment from all Stakeholders & Solve the problem that users faces 5%
Monitoring of project status & Reporting Reporting: Have a metric to measure project progress and an instrument to deliver this informationScheduling: Keep track of delays or blocks that impact the timeline of the project and adjust to stay on trackCosting: Monitor expenses and control cost changes 10%
Maintain consistency in the PMO standards on the infrastructure projects Establish clear terms of governance for the application of project management in the organizationDeveloping clear Project Management Methodologies or FrameworksProviding project teams with easy-to-use project management tools and templates that will ensure consistency of project managementTrain employees in project management so they know how to apply the project management methodology, project management tools and templatesOversee all projects to make sure the organizations project management framework, templates and tools are being used consistently 5%
Research & Innovation Anticipate and identify client issue/concerns and propose appropriate solutionInnovate and automate to optimize enhance current business processes to save cost, time and effort 5%

Degree Requirement: The minimum education requirements to perform these job duties are a bachelor’s degree in Project Management, Computer Science, Engineering, or a related field, with relevant job experience in the above technologies and skills.

Tools and Technologies: Primavera6, VersionOne, MS Visio, HTML, Minitab, MS office, Tableau, MS Project